Privacy Policy

This Privacy Policy explains how Karan Exotic Birds (“we”, “our”, “us”) collects, uses, and protects the personal information you provide when you visit our website or make a purchase.

1. Information We Collect

• Contact Information: Name, email address, phone number, and WhatsApp number when you place an order or contact us.
• Order Details: Product(s) purchased, billing and shipping addresses, payment information (processed by our payment gateway, not stored by us).
• Technical Data: IP address, browser type, operating system, and pages visited on our site (via standard server logs).
• Communication Logs: Messages sent to us via email, WhatsApp, or contact forms.

2. How We Use Your Information

• To process and fulfil orders.
• To communicate order status, shipping updates, and respond to inquiries.
• To provide customer support and resolve disputes.
• To improve our website, products, and services.
• To send occasional newsletters or promotional offers (only if you have opted in).

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

• Service providers who help us with order fulfilment, shipping, and payment processing.
• Legal authorities if required by law.

4. Data Security

We implement reasonable technical and organisational measures to protect your data against unauthorized access, loss, or alteration.

5. Your Rights

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You may request deletion of your data, subject to legal obligations.
• Objection: You can object to processing of your data for marketing purposes.

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our site uses basic cookies for session management and analytics. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated revision date.

Contact Us

WhatsApp: +91 93184 31190

Email: info@karanexoticbirds.com

Effective Date: April 28, 2026