Refund & Return Policy

Important: Karan Exotic Birds does not offer refunds or returns on any purchase.

Incorrect Product Sent

If we mistakenly ship the wrong product, please follow these steps:

Record an unboxing video showing the received item.
Send the video to us within 24 hours of delivery.
After the 24‑hour window, contact our support team. We will provide further instructions and possible resolutions.

We appreciate your understanding and are committed to resolving any issues promptly.